Return & Refund Policy
General Terms:
By placing an order with YMM Restaurant Supplies, you agree to the following return terms:
YMM Restaurant Supplies – Return Policy
We value your satisfaction and want to ensure a smooth return process. Please review our return policy below:
Return Eligibility
• Returns must be made within 20 days of purchase.
• Items must be unused, unopened, and in original packaging.
• A valid receipt or proof of purchase is required for all returns.
• Special orders are non-returnable
Non-Returnable Items
• Opened consumables (e.g., ketchup, tea, coffee)
• Clearance or final sale items
• Custom orders and special bulk orders
• Used cleaning supplies or equipment
Refunds & Exchanges
• Eligible returns will be refunded in the original method of payment.
• You may choose to exchange the item or receive store credit.
• Refunds may take 3–5 business days to process.
Damaged or Incorrect Items
• Please inspect all items upon delivery or pickup.
• If an item arrives damaged or incorrect, contact us within 48 hours to arrange a replacement or refund.
• Photo evidence may be required for damaged goods.
How to Return
Returns can be made in person at our store:
📍 8124 Fraser Ave., Fort McMurray, AB
📞 780-750-5200